As discussed in the telecon conducted on 3rd Feb 2010, our immediate objective is to do user research in the field. To achieve this, we will be visiting the office of ASOMI, an NGO which is the biggest MFI based in Guwahati. This institution currently does not use any technology in conducting its operations, and seems like a good place to start our enquiries.
To visit ASOMI website: http://www.asomi.co.in/index.html
Activities:
1. Observing and documentation of operations at the MFI.
2. Collection of subjective feedback about real problems faced by the operators and clients through shadowing (as discussed in the telecon).
3. Recorded User Interviews and Contextual Enquiries.
4. User Feedback through Questionnaires.
5. Report with data and inferences will be posted on the blog.
URL: http://www.microsmfp.blogspot.com
Additional Activities:
1. Contacting MFIs based in other Indian cities and discussing how they could be of assistance.
Timeline:
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